Privacy notice.
Effective Date: January 1, 2026
C&C Multicultural respects the privacy of research participants, clients, and business contacts. This Privacy Notice explains how we may collect, use, protect, and share personal information in connection with our market research and consulting services.
Information We May Collect
Depending on the project, we may collect or receive information such as name, contact information, demographic information, opinions, interview responses, audio or video recordings, survey responses, and other information provided during research activities.
For healthcare-related research, we may also handle information related to health experiences, conditions, treatment journeys, or caregiver experiences when provided by participants as part of a research study.
How We Use Information
We use personal information only for legitimate research and business purposes, including:
Conducting qualitative and quantitative market research
Recruiting or communicating with research participants
Moderating interviews, focus groups, ethnographies, or online research activities
Analyzing research findings
Preparing reports and recommendations for clients
Managing client relationships and project administration
We do not sell personal information.
Confidentiality and Research Use
C&C Multicultural is committed to protecting participant confidentiality. Research findings are typically reported in aggregate or anonymized form unless otherwise disclosed and agreed to as part of a specific project.
Sharing Information
We may share information with clients, research partners, technology platforms, recruiters, transcription providers, or other service providers only as needed to conduct the research project or provide our services. We require appropriate confidentiality and data-handling practices from partners involved in a project.
Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, use, disclosure, or loss.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes of the research project, business relationship, legal requirements, or client instructions.
Your Choices
Depending on the nature of the research and applicable law, individuals may request access to, correction of, or deletion of their personal information by contacting us.
Contact Us
For questions about this Privacy Notice or how personal information is handled, please contact:
C&C Multicultural
Cesar Carbajal
cesar@ccmulticultural.com
(949) 290-0718
